SUPPORT

Market Research and Intelligence - The Symphony Advisors team has broad experience and reach within the automotive aftermarket and physical damage insurance industry. We assist our clients by assembling and integrating accurate and pertinent information for optimal decision-making. 

Deliverable:  Client requested research output

Litigation Management - Sometimes litigation management really means litigation anticipation — seeing the exposure before it becomes a problem. Other times it means knowing when to tender a claim to an insurer, recognizing that an attorney is necessary, selection of an attorney with the appropriate skill set, and then making sure that the attorney is delivering the services promised. Symphony Advisors has extensive experience in assisting companies in all phases of litigation management oversight.

Communications Assistance - Whether it’s assistance communicating with the media, drafting a press release, creating an industry article or just want adding “punch” to the text of a client’s Web site or other marketing materials, Symphony Advisors has a broad range of experience helping its clients send the right message.

Recruiting Key Personnel - Symphony Advisors works closely with clients who are looking to fill key positions in their businesses.  This starts with assessing the needs of the business and then creating an appropriate job description, which often includes guidance on compensation packages that provide incentive for new recruits while minimizing risk to the business.  We also assist in the search process by pre-screening applicants, conducting interviews and checking references.

Succession Planning - Succession Planning — where the company is going in the future — should be a part of every company’s strategic plan. Whether shares of the company will pass to senior management or family will assume leadership, it is important to give employees visibility into the future of the company. Creating a plan that aligns your future needs, the future needs of the company and the availability of appropriate resources within the company, requires careful and thoughtful planning. Symphony has helped many owners create a succession plan that secures their retirement and motivates the next generation of leaders of their companies.

Crisis Management - At one point or another, every company — large or small — runs the risk of a crisis that jeopardizes the company’s share value, good reputation and employee morale. Symphony Advisors provides emergency crisis prevention and response to any long-term or short- term situation that may adversely affect the success of a client’s company. 

Team-Building Facilitation - Brainstorming sessions, retreats, management meetings, client advisory meetings — frequently, the best way to learn and grow as a team is to create an open environment where people can share ideas, freely express concerns or address sensitive topics. Oftentimes, this is most effective with the help of an outside person who can facilitate the free exchange of ideas. We are experienced in this invaluable team-building process. More importantly, we know how to distill ideas and translate them into the tangible, actionable goals that should be the “take-away” from thisprocess.

Twenty-Group Facilitation - Bringing together a group of 15 to 20 owners/operators from the same industry in different, non-competing markets for the purpose of benchmarking, sharing ideas—including wins and losses — can be an invaluable tool in your business. In order to get the most out of a twenty group, pre-planning, information gathering and the art of drawing out and facilitating communication are imperative.